Cultivating a culture of commercial thinking
The Challenge
Our client had grown to a multi-site operation via a series of acquisitions as well as organic growth. Each unit was run as a separate business by individuals, many of whom had a non-financial background, so decisions were being made on an ‘operational’ basis with the commercial implications being largely ignored. Relatively low site profitability meant there were little funds for reinvestment in new equipment impacting on the ability to attract new or retain existing customers.
The Solution
Enviva delivered a series of interventions to develop managers across the business. Our approach included:
- Development of both company and function specific material that allowed individuals to see the difference they could make in both their own department and as a business overall
- Introduction of simple defined processes and appropriate templates to aid the initial application of material and continued development of techniques
- Central senior management and support functions received ‘review’ training to ensure key messages carried throughout the organisation
- Finance function specific training to create ‘super users’ – included coaching, presentation and communication skills to ensure messages conveyed appropriately
- On-going support for hot-spots both for individual business units and designated ‘super users’
The Benefits
- Enviva’s style of workshop delivery engendered immediate ‘buy in’ and momentum for the desired cultural step change
- Consistent commercial decision making and focus across the business on real value added activities
- Achievement of corporate growth targets and subsequent reinvestment in business unit infrastructure
-
"I have worked with Enviva for several years and am continuously impressed by the effectiveness of their coaching assignments with our executive population, always being able to flex to the specific needs of the individual leader. Undoubtedly, Enviva has helped many of our senior leaders make more profitable business decisions, helping them become increasingly confident in the financial aspects of business performance and strategy."
Nigel Jeremy
Head of Learning Recruitment and Organisational Development
Marks and Spencer -
"It's what a well run workshop should be - enjoyable, informative and above all, useful."
"Well structured ideas presented in easily intelligible and entertaining way." -
"Enviva has been instrumental in the delivery of Alliance Medical's change programme. Their consultants got to know our business quickly and their engagement with Alliance management and external stakeholders has been excellent. They understood our cost efficiency brief very well and worked alongside our management teams in order to help them deliver significant cost savings.
Overall Enviva has helped us improve how we structure our change projects. We are now far more disciplined in how we approach and deliver change."Guy Blomfield
Group Chief Executive Officer
Alliance Medical -
"This is the first time I have enjoyed finance training!"
"Good pace, really helped embed our business plan." -
"Enviva consistently deliver training which is relevant to managers' day jobs and, crucially, pitched at just the right level to ensure full engagement of participants. Their style is both challenging and humorous, and their abundance of energy and passion for the subject means there is never a dull moment. I will continue to recommend Enviva to a number of our partner companies."
Mike Quinton
Managing Director
Churchill Retail -
"Trainer very perceptive and challenging. Great course, really enjoyed it"
"Very informative and has given me a real insight into what I am about to do next with my teams." -
"Enviva took time to really understand our needs, tailored the course material to make it relevant and Rathbone specific for the practical exercises. The preparation, delivery and follow up sessions were all conducted in a professional and friendly approach, which made it very easy and enjoyable to work with the Enviva team.
My team found the training thought provoking and resulted in a focus on benefits and outcomes when delivering change projects."Iain Ranson
Head of projects and change management
Rathbones -
"Excellent - certainly lived up to Enviva's ethos - Engage, Enlighten, Enhance"
"Trainer - fabulous, kept us interested in the subject all day - flew by!!" -
"It was great to work closely with Enviva prior to the training as the content was purely driven by our business requirements and not steered towards pre determined/pre-written content. The delivery of the day was interesting and at a great pace, all colleagues walked away being impressed with the course, which is unusual for such detailed finance modules.
A great company to use to deliver financial understanding at all levels I would definitely use again in the future."Paul Read
Head of Central Operations & Reverse Logistics
Dixons Retail plc. -
"Engaged throughout, even though subject matter could have been difficult"
"Trainer - first class - great balance between content and humour"
We feel very privileged working with some of the UK's leading companies
supporting key change initiatives through our blend of structured development
and powerful delivery. We would welcome the opportunity to discuss how our
capability could benefit your organisation.